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FAQs FAQs

Q. What should I look for when buying a doormat?
A. There are a number of items to take into consideration when purchasing any door mat.

  • If it is for the inside of the property or the outside
  • The size of door mat that will fit into your property or onto a door step outside
  • The amount of usage that it will have e.g. A large family with pets is bound to have more wear and tear than a single person living in a high rised flat.
  • And finally the style you require that will work with your own décor.

Q. What are the absorber mats that you sell?
A. Even though we sell products from various companies the internal mats we supply are mainly based along a similar idea and that is the water absorbing dirt trapper door mat. The technology behind this type of mat is that it is designed to take and water, grit and dirt particles from your feet stopping it from entering your home and saving you time in having to clean your floors.

Q. What type of door mat would you advise for the outside of my property?
A. The best type of door mat for the external part of any property is a scraper type door mat. You will find these in a variety of finishes but overall they will do the same thing and that is to scrape off excess dirt and grit from your feet before entering into your home onto a dirt trapper door mat that will take off the remaining water. Most scraper type mats will be made from a coir, tough fibres or a rubber.

Q. How Do I clean my door mat?
A. This will depend mainly on which door mat you have purchased. An external scraper or rubber door mat will simply require a brush or hose down. An internal dirt trapper door mat is overall machine washable and line dry. Please read all of the cleaning instructions that come with your purchase.

Q. Can I fit my door mat into an inset well?
A. Yes the Turtle and Hug Rug products can both be cut to size without the risk of fraying. I would certainly advise that the mat is washed a couple of times are shrinkage will often occur in the first stages.

Q. How fast is your delivery?
A. We dispatch all items within 24hrs of purchase. Depending upon the product bought and its corresponding weight this will depict which delivery service is used but most items will arrive within 1-3 days.

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